For more information about filing your claim or tracking your claim status, call Assurant at 1-866-866-6285.
How do I contact Assurant?
Claims Customer Service: Speak to a live representative to report a new claim 24 hours a day, 7 days a week by calling 1.800. 358.0600.
Is T-Mobile part of Assurant?
At Assurant, we are proud to offer our mobile partners and customers one of the most comprehensive suites of mobile protection services available today.
How long does it take for Assurant to approve a claim?
Customer reviews generally mention a fast claims process with Assurant. Many reviews state claims take 24 hours or less to process.
How do I know if Assurant got my device?
Check the status of your claim anytime by visiting mydeviceprotect.com and following these three easy steps: Enter your IMEI or serial number in the File or track a claim box on the homepage and click Submit. Once your information has been verified, click Track My Claim.
Is Assurant the same as Asurion?
T-Mobile (Assurant)
Asurion Assurant (formerly T-Mobile used Asurion, this has changed) covers phones under the T-Mobile Premium Handset Protection plan (thanks, to those who pointed this out). Your deductible and monthly insurance cost vary by your phone plan and device.
How long does Assurant take to ship a phone?
Once a claim is approved, your replacement device will be shipped overnight, at no charge where available, for delivery within one to two business days. If you provided your email address when filing your claim, you’ll get an email with tracking info alerting you that the device has been shipped.
What does Assurant cover on phones?
Assurant mobile protection plans cover much more than that, for years beyond the warranty. Protection plans protect your mobile device from a wide variety of perils including theft, loss, spills, malfunction and accidental damage s. And an easy claims process will get you a repair or replacement quickly.
What type of company is Assurant?
Assurant, Inc. is a global provider of risk management products and services with headquarters in New York City. Its businesses provide a diverse set of specialty, niche-market insurance products in the property, casualty, extended device protection, and preneed insurance sectors.
How many claims can you make with Assurant?
Maximum of two approved claims within any rolling 12-month period based on the date of the first repair or replacement for Device Protection and a maximum of five approved claims within any rolling 12-month period based on the date of the first repair or replacement for Protection for claims of accidental damage,
Does Assurant cover accidental damage?
If you’re liable for an accident that caused bodily injury or damage to someone’s personal property, Assurant will cover the costs.
How long do T Mobile claims take to process?
This, according to the network, “may be instant or may take several days,” depending on the type of claim. Once you make a claim, the carrier will ship your new device overnight. It should arrive within one to two business days.
How long does at mobile claim take?
Your replacement phone for an approved Total Equipment Protection (TEP/TEP Plus) or Equipment Replacement Program (ERP) claim normally arrives within 1 business day if submitted before 10 p.m. CST.
